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Meet the Team - Ryan McKay

1 year ago · 6 min read
Next in the hot seat is our Network Engineer, Ryan McKay, to tell us about life in the small team that has the huge task of ensuring our network is running as it should be!
Meet the Team - Ryan McKay

Tell us a little about yourself, non work you.

Along with my wife I can be found primarily chasing after our 2 little fellas (2years & 8 months) - so that keeps me entertained plenty outside the ropes. When I’m fortunate enough to have ‘spare time’ I can be found on the golf course - I’m a member at Portstewart GC and play as regular as I can - sometimes good sometimes bad! I also have a Cockapoo called Barney who is bonkers but is some craic & great with the boys. Life-long Man United fan..but I won’t go any further on that point at the minute! 

What is your job at Fibrus and how did you get into this area of work?

I am currently a Network Engineer within Fibrus and am responsible for the upkeep and monitoring of our network. I also help with the commissioning of new cabinets with regards to the active kit on our network. I started off within the Support/NOC team (was the first person in that role) and have transitioned with experience into the role I am in now. 

Were there any particular qualifications/experience/skills needed to do your job? -

I had worked in the Telecoms industry for 6 years in Support/Technical positions and have organically progressed to the role/skill-set I possess now, so I’ve kind of seen it all end to end - from working with customers with day to day technical queries/support to deploying head end kit in cabinets to serve premises in our project areas. I completed a degree Computer Science & UUC (feels like a lifetime ago) which gave me a footing & a gateway into a industry I am in now.

What was your favourite subject at school and why?

Technology - really enjoyed designing and building different bits & pieces and seeing the work go from paper to reality.  I guess ICT was another fav which I’m sure helped subtlety plant the seeds for my career.

What did you want to be when you were little?

Think the dream as a child would have jumped between the chance to pull on the Number 7 jersey for Man United or tee it up at the Masters as a pro golfer. I guess closer to ‘reality’ I always wanted to be in an Construction/Engineering based role. My dad was in the building trade all his life so I guess that notion came from there.

What does a typical day entail?

My day normally consists of dealing with any engineering/core network based tickets that are raised from NOC or from our Ops MGMT team. With the rapid growth in the network I can now be more commonly found out on site completing some works at cabinets either in commissioning kit or doing some quality checks after the fact to ensure the standard is what we would expect. 

What are the best and most challenging aspects of the job?

Best and most rewarding aspect of the job is the small part I play in deploying further infrastructure across our country to help those that have been left in the dark for too long when it comes to connectivity. I guess the most challenging aspect is keeping to schedule and project deadlines - with the vast number of towns/villages we plan to deliver to in the near future - certainly keeps you on your toes!

Why is what you do important?

My role helps with deployment/performance & maintenance of our head end active kit on our core network in each town/village we have a presence in. Ensuring that we are able to deliver the best possible service to end customers at all times.

How would your colleagues describe you?

I’d hope to think my colleagues find me reliable, hard working and approachable. Jason (the boss man!) and some of the lads might have different verbs for me at times I’m sure!

What is the one piece of advice you would give yourself on your first day?

I guess to relax and use the resources and the teammates you have to pick up as much as possible. I think I’m Fibrus employee number 5 so it was a lot quieter when I started to what it is now so I’m sure it is lightning pace - but the teams/resources are in place now to help all exceed and get where they need to be.

Tell us one interesting fact about you that might surprise us

I met Cristiano Ronaldo 3 times in 2 days (before he became super famous)!! Outside Old Trafford and then at a petrol station beside our hotel and lastly at Manchester Airport - had to tell him after the 3rd time he needed to catch himself on!