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Sales Agent (Desk Sales)

Employment Type Full Time
Category Sales & Marketing

To apply for this role please visit our careers website.

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JOB TITLE: Sales Agent (desk based) (£22k basic, OTE £30k+)

JOB LOCATION: Belfast

TERMS: Permanent

We’re building something special at Fibrus, and our team is at the very heart of it.  

We’re unashamedly selective in who we bring into our team – you’ll have exceptional ability, share our purpose, and quite simply love what you do! And you’ll feel the same about your next employer. You’ll want to join a growing organisation, to help mould the business and to have a real voice in how things are done. You’ll want to grow and develop your career and you’re looking for a business which will encourage you to be, and do your very best.  

We can offer all of that, along with competitive base salaries, bonus/commission schemes and enhanced company benefits.

THE JOB

Due to our sustained growth we are looking for a number of sales-driven professionals to join our team to aid our sales operation and progress within the company.

We’re looking for passionate, driven sales advisors to be the first point of contact for our ‘customers to be’ at Fibrus. You will be using your expert communication skills to understand the needs of the customer.

IS FIBRUS FOR ME?

At Fibrus, we put our people first! We are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on collaboration, growth and flexibility.

We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare. 

We encourage a supportive and inclusive environment, where everyone feels welcome, and we are excited to speak to potential colleagues who share our purpose!  

WHAT WILL YOU BE DOING?

As a telephone based Sales Agent you will deal with warm inbound enquiries from homeowners and small businesses enquiring about Fibrus Hyperfast Fibre broadband and ancillary products. In addition, you will make outbound sales calls to potential customers within the scope of our broadband infrastructure reach. You will be required to work on a variety of campaigns including prospecting to retentions (not limited to).

Comprehensive training is provided and will equip you with the information and skills you will need to succeed. 

WHAT WILL YOU BE DOING?

 

  • Helping customers to make the move to Fibrus, making phone based sales from outbound and inbound calls
  • Ensure all orders are processed efficiently & effectively using Fibrus ordering system
  • Follow up with customers to ensure they are fully updated with order / installation progress
  • Work closely with other members of the Fibrus Team
  • Ensuring quality and compliance standards
  • Meeting and exceeding operational sales targets consistently
  • Demonstrating and enforcing company standards and brand values

WHAT WILL YOU BRING?

  • Have demonstrable telephone-based or face to face sales experience
  • Present a willingness to learn
  • Confident on systems with experience of Word, Excel and Outlook
  • Be committed, professional, reliable, target driven and ambitious
  • Excellent /confident verbal and written communication skills
  • Have a can-do attitude and the desire to deliver a quality service to customers
  • Understand the importance of compliance in the telesales environment
  • Be enthusiastic about sales and a team player
  • Capable of learning and keeping up to date on our product offerings 

WHO ARE FIBRUS?

Fibrus are an exciting new telecommunications provider, founded and launched by Conal Henry (Chair) and Dominic Kearns (CEO) by securing backing from Infra-capital with the single focus of being a “Full-Fibre” broadband company.

You would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland!

Our mission is to bring full fibre to homes and businesses across the country, bringing next generation broadband services to those who need it most.

HOW TO APPLY

To apply to join the Fibrus family, please apply online and one of our People & Culture team members will be in contact with you if your application is successful. We wish you the best of luck with your application and thank you for taking the time to apply to #Fibrus.

Important Information

At Fibrus we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We aim at all times to recruit the person who is most suited to the job and welcome people of all backgrounds. We particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are currently underrepresented in our business. We’re happy to discuss flexible working, however there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.

Fibrus Networks Ltd will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please clearly note on your application if you wish us to delete your information rather than retain or share.