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PIA Admin

Employment Type Full Time
Category Operations

To apply for this role please visit our careers website.

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This role is for someone who is looking to make a real investment in their career. Supporting a group of directors and senior managers, you will be required to co-ordinate busy, and at times conflicting, demands - often under time pressure. In return you will have the opportunity to expand your skillset and establish yourself as a vital and valued member of the team.


At Fibrus, we put our people first! We are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on collaboration, growth and flexibility.

We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare.

We encourage a supportive and inclusive environment, where everyone feels welcome, and we are excited to speak to potential colleagues who share our purpose!


You will be responsible for the following areas and activities:

  • Coordinating with the PIA Admin Team Lead for general administration based tasks
  • Tracking & reporting the progression of orders
  • Reading cable maps and adding to Openreach Map (training will be provided).
  • ­­Handle and resolve any related day to day enquiries from contract partners and other internal departments.
  • Assist in the production of reports as required by management and wider functions.
  • Work with internal and external stakeholders to ensure delivery on time, and to standards for safety and compliance.
  • Support the development of processes, workflows and efficiency improvements.
  • Comfortable working to and meeting deadlines
  • Responding to queries and requests from across the business to support delivery.


Ideally you will come from an administrative background, you’ll be excellent with excel and work well under minimal supervision within a team.


  • Experience in a Senior Admin related role
  • Can demonstrate ability to work in a professional environment with high expectations
  • Proficient in all Microsoft Office applications
  • Telecoms and/or GIS experience desirable.


  • Focused on delivering results
  • Willingness to go the extra mile
  • Team player
  • Can demonstrate investment in your career development and progression
  • Willing to undertake additional responsibilities when required


  • Personality; interacts comfortably with other people
  • Adaptive; positively responds to changes in deadlines and processes
  • Good Communication skills, comfortable communicating across all levels
  • Confident; can assert yourself in a professional and amenable manner
  • Organisational skills and the ability at any stage to manage changing priorities within tight deadlines while ensuring quality output and delivery of results.
  • Customer Care Focused including the ability to build and maintain positive, co-operative and professional relationships with both internal and external stakeholders
  • Analytical skills including the ability to efficiently gather, analyse and communicate information and advice to others in a structured and coherent manner.
  • The ability to preserve confidentiality, maintain a professional approach when dealing with sensitive cases or high-profile clients and employ tact or diplomacy as and when required

The Rewards

  • Join the founding team of a company set to disrupt the face of the local telecoms industry
  • Career development
  • Generous salary and benefits


Fibrus are an exciting new telecommunications provider, founded and launched by Conal Henry (Chair) and Dominic Kearns (CEO) by securing backing from Infracapital with the single focus of being a “Full-Fibre” broadband company.

You would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the local digital infrastructure, starting in Northern Ireland, but we are very excited to be expanding our reach to the North of England as well!

Our mission is to bring full fibre to homes and businesses across the country, bringing next generation broadband services to those who need it most.

Important Information

At Fibrus we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We aim at all times to recruit the person who is most suited to the job and welcome people of all backgrounds. We particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are currently underrepresented in our business. We’re happy to discuss flexible working, however there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.

Fibrus Networks Ltd will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please clearly note on your application if you wish us to delete your information rather than retain or share.